Minimum System Requirements · XP/Vista/Windows7 or MAC OS X 10.3 or higher · 2.0 GHz processor or higher · 512MB of system memory · Support for DirectX 9 graphics and 64MB of graphics memory · 32MB free hard drive* · 1024x768 screen resolution · Audio output · Broadband Internet access: DSL or Cable (minimum bandwidth 350kbps) · See chart below for minimum recommended browser configurations: *Project Files size will vary with product. Operating System Windows MAC OS X Browser Internet Explorer 7/Firefox 2 /Opera 9 /Chrome /Safari Safari 2/ Chrome Player Windows Media Player 11 and QuickTime with iTunes 7.1.6 QuickTime with iTunes 7.1.6 Flash version 9,0,45,0 Browser Requirements INTERNET EXPLORER 9 BROWSER If you are experiencing a black screen, content loading or buffering, we need to set the Compatibility View for the browser. To alleviate this issue, we need to set your browser to run in Compatibility View for our website. Quick Fix - Select Tools or Hit F12 on your keyboard. A new window will open at the bottom of your screen. In the first menu bar of that new window locate "Browser Mode" click on that and select IE9 Compatibility view. Once complete Hit F12 or the close button on the window to exit. GOOGLE CHROME BROWSER Below are suggestions directly from the Google Chrome help site to assist you in resolving the issue. The following link will take you directly to the Google Chrome help site area that addresses enabling add-ons or plug ins like the Windows Media Player Plug In Link. » http://www.google.com/support/chrome/bin/answer.py?answer=95697 MOZILLA FIREFOX BROWSER The Firefox browser requires add-ons or plugs in to be enabled so that it recognizes components on your system. Let's go to the Mozilla support center to resolve the issue: » http://support.mozilla.com/en-US/kb/Using%20the%20Windows%20Media%20Player%20plugin%20with%20Firefox#w_checking-if-the-plugin-is-installed To verify this, when on your toolbar select Tools then Options. You should see a selection of programs/plug-ins that are already installed (i.e. Realplayer, Windows Media Player, etc.) Please be sure you have Windows Media Player enabled. If you need further information - here is an additional link to discuss the Windows Media Player plug-in for the Firefox browser » http://kb.mozillazine.org/Windows_Media_Player Links to Update Your System Windows Media Player v11 or higher: » http://www.microsoft.com/windows/windowsmedia/player/default.aspx QuickTime Player with iTUNES v7.1.6 or higher: » http://www.apple.com/quicktime/download/ Flash v9 or higher: » http://get.adobe.com/flashplayer/

For optimal video playback performance of our training, we recommend the following system specifications:

Windows:
Microsoft Windows 2000 or XP
2.0 GHz processor or higher
512 MB RAM
1024x768 screen resolution
64 MB dedicated video RAM

Macintosh:
Macintosh OS X version 10.3+
1.25 GHz PowerPC G4 or higher
512 MB RAM
1024x768 screen resolution
64 MB dedicated video RAM

*Project Files size will vary with product.