Frequently Asked Questions

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Looking for Windows Solutions?
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I installed the training, however when I start the training I get the error "Where is Fantom 250:..."
The training disc must be in the computer to run the training.

During installation on a PC, I get an error when trying to install the Project/Lesson files to desktop.
Go to My Computer, right click on the Total Training disc and click open. Right click on the Lesson files folder and click copy. Go to a blank area of your desktop, right click and click paste.

My training is stalling on my PC.
Update your QuickTime Player to version 7 Open QuickTime Player go to Edit > Preferences > QuickTime Preferences. In the first drop down box, select Update Check. Click Update.

After updating, go to Edit > Preferences > QuickTime Preferences. In the first drop down box select Video Settings. Select Safe Mode (GDI Only).

The sound in my training cuts out or is not clear on my PC.
For QuickTime 6.5.2 or earlier: Open QuickTime Player. Go to Edit > Preferences > QuickTime Preferences. In the first drop down box, select Sound Out. Under Choose a device for play back: choose WaveOut (if you have more than one WaveOut choose Windows preferred device or you're sound card.

For QuickTime 7.0 or later: Open QuickTime Player. Go to Edit > Preferences > QuickTime Preferences. Click on the Audio Tab. Put a check next to Safe Mode (waveOut only).

Why is video training better than any other training?
Video training is far more visual and dynamic than learning via books, providing for a much more understandable and memorable training experience. Like classroom learning, video training is led by an instructor, but it has the additional value of one-on-one instruction at any time. This means you can go back as frequently as necessary to review material you've seen before, or skip ahead to things you can't wait to learn.

What makes Total Training's products so special?
Total Training has developed a proven methodology for teaching users to use software packages to the fullest. Our approach includes a very visual and fun environment that makes viewers not only feel comfortable, but maximizes the retention of the content. Total Training's presenters are the best in their fields. They are experts with the software (as validated by companies like Adobe), and have frequently also published books on these subjects. They set the tone for an environment that is as enjoyable as it is instructive. Total Training focuses on the most comprehensive and in-depth training for its users, giving them the option to learn the basics or achieve expert status.

What's the best way to use my new training?
You can choose to just watch the training on its own, but the optimal learning experience is to simultaneously follow along with our instructor on your own computer system and do the exercises as you see them done on screen. That means you ideally would have some way of watching the training and using your software at the same time

Are your training products Windows or Macintosh compatible?
Our training DVDs and CD-ROMs are both cross-platform compatible, meaning they will play on any Windows or Macintosh computer.