Support

Contact Tech Support

If you are having trouble with the Total Training Online Portal or a Total Training DVD, you can take the following steps to remedy the problem:

1. Read our FAQs (Frequently Asked Questions) – there may already be a solution for you there.

2. To download Project Files or Product Updates, please click here.

3. For QuickTime support or audio/visual issues, please click here.

4. If you don't find a solution in the FAQs or Product Update section, here's how to get in touch with us:

E-mail:
Please e-mail our technical support team at . In the body of your e-mail, please include:

The name of the product
A short description of the issue
Your system type (Windows, Macintosh, etc.)
Your contact information

All e-mails will be answered within one business day

Phone:
Please call Monday-Friday between 8 a.m. – 5 p.m. PST at 1-760-517-9001 and press 2. So that we may better answer your questions, please have the following information available:

The name of the product
A short description of the issue
Your system type (Windows, Macintosh, etc.)